A Course In Oral And Written Communication Skills
This is a 3 day intensive course for working adults who require further improving their oral and written communication skills. This course employs adult learning techniques with simple, effective and yet practical lessons. Participants will be encouraged to apply and practice the lessons through group activities and personal interaction. At the end of the course, participants will be able to communicate confidently, persuasively and professionally in both oral and written language.
The main objective of this course is to assist working adults to improve their oral and written communication skills.
The course will apply adult learning principles to facilitate understanding, effectiveness and retention. 80% of the course will consist of group and personal activities, which allow the participant to learn, develop and practice vital communication skills.
The course will cover the following main topics:
Grammar - Subject verb agreement, Review of tenses, Conditionals
Pronunciation - Plosive sounds, The schwa ?, Received Pronunciation
Conversation - Explaining Delays, Making recommendations, Handling complaints
Public Speaking - Stating an opinion, Persuasion, Master of Ceremony
Presentation - Selling a Product/Idea
Writing - Letter replying to customer complaint, request for sponsorship