A Course In Oral And Written Communication Skills
(Intermediate Level)

This is a 3 day intensive course for working adults who require further improving their oral and written communication skills. This course employs adult learning techniques with simple, effective and yet practical lessons. Participants will be encouraged to apply and practice the lessons through group activities and personal interaction. At the end of the course, participants will be able to communicate confidently, persuasively and professionally in both oral and written language.

Course Objective

The main objective of this course is to assist working adults to improve their oral and written communication skills.

Course Methodology

The course will apply adult learning principles to facilitate understanding, effectiveness and retention. 80% of the course will consist of group and personal activities, which allow the participant to learn, develop and practice vital communication skills.

Course Outline

The course will cover the following main topics:

  • Grammar - Subject verb agreement, Review of tenses, Conditionals
  • Pronunciation - Plosive sounds, The schwa ?, Received Pronunciation
  • Conversation - Explaining Delays, Making recommendations, Handling complaints
  • Public Speaking - Stating an opinion, Persuasion, Master of Ceremony
  • Presentation - Selling a Product/Idea
  • Writing - Letter replying to customer complaint, request for sponsorship

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Dynamic Speakers Training Centre (001648118-W)
23-3 2nd Floor, Jln SS23/11, Taman SEA, 47400 Petaling Jaya, Selangor, Malaysia
This company is owned by Danny Lim danny@dstcentre.com +6016-6522629

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